Hero Boy's Parents
Character information
Gender Female (mother)
Male (father)
Occupation The parents of Hero Boy and Sister Sarah
Home Their house in Grand Rapids, Michigan
Relatives Hero Boy (son), Sister Sarah (daughter)
Background information
Performed by Leslie Zemeckis (mother)
Tom Hanks (father)
Appeared in The Book and the Film
Hero Boy's Mother: "Oh, that's too bad."
Hero Boy's Father: "Yes. It's broken."

— Hero Boy's parents shaking the silver bell
Hero Boy's parents are two characters from the 1985 book, The Polar Express and the 2004 film of the same name. They are the mother and father of Hero Boy and Sarah.

Role in the Book

At the end of the book, Hero Boy and Sarah were listening to the sound of the silver bell. However, their parents could not hear it due to not being true believers, though they assumed it was because it was broken.

Role in the Film

In the beginning of the film, they take Sarah upstairs to get her ready for bed. Hero Boy, who saw their shadow from the stairs, initially thought it was Santa Claus until Sarah got off of her father's shoulders, prompting him to run back to his room. From there, through the key hole, he watches his parents tuck Sarah into bed. She tells them about a story she was told by someone about Santa needing to travel faster than light in a sled larger than an ocean liner in order to deliver so many presents in one night. Her father assures her that he must have been joking while her mother tells her Santa will only come if she goes to sleep.

The next morning, they are woken up by an excited Sarah. After Hero Boy finds the silver bell he lost last night and rings it, he hands it to his mother who also shakes it, but cannot hear a sound. His father shakes it too, but also hears nothing. He notes that it must be broken and hands it back to Hero Boy. Later, mother calls her children and Hero Boy puts the bell on the table.

International languages

Language Name Meaning Voice actor (father) Voice actor (mother)
French Le Mère et le Père du Garçon The mother and the father of the boy Jean-Philippe Puymartin Céline Monsarrat
German Mutter und Vater des Jungen Mother and Father of the boy Tobias Meister Unknown
Polish Mama i Tata Mom and Dad Adam Ferency Dorota Chotecka
Italian Madre e Padre Mother and Father Angelo Maggi Roberta Greganti
Swedish Mamma och Pappa Mom and Dad Andreas Nilsson Louise Raeder
Russian Mat' i Otets Mother and Father Leonid Belozorovich Svetlana Starikova
Japanese Mǔqīn hé Fùqīn Mother and Father Toshiaki Karasawa Unknown


  • Hero Boy's parents play a smaller role in the book in comparison to the film, only being at the end of the story. While their faces were never shown in the film, the book only mentions them.
  • According to The Polar Express: The Movie: Trip to the North Pole, Hero Boy's mother was pregnant during the events of the story.
  • Hero Boy's parents do not appear in the video game. This makes Hero Boy's father the only character played by Tom Hanks to not appear in the game nor be played by Jim Hanks.
Children: Hero Boy (Chris) Hero Girl Know-It-All Billy the Lonely Boy Sister Sarah Gus the Toothless Boy Boy on Train Red Head Girl Little Boy Young Boy Steven
Adults: Conductor Hobo Smokey and Steamer Santa Claus Pastry Chefs Waiters Hero Boy's Parents
Elves: Elves Acrobatic Elves Elf General Elf Lieutenant Elf Singer
Animals: Caribou Santa Claus' Reindeer
Toys: Ebenezer Scrooge Puppet Jack-in-the-Boxes

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