|Born||Sometime between 1910 and 1920|
|Primary wardrobe||Raggety coat, scarf and hat|
|Age||Likely mid twenties to early thirties|
|Motion capture||Tom Hanks|
Hobo is a strange man who lives on top of the Polar Express and rides it whenever he feels like it. He does not believe in Santa Claus or Christmas, but his negativity tests Hero Boy's faith. Throughout the film, Hero Boy is the only character who sees and directly interacts with him.
When Hero Boy tries returning Hero Girl her ticket, he sees the Hobo's shadow from inside the observation car, though he initially thinks it is Hero Girl with the Conductor, so he climbs onto the car's roof. There, he meets the Hobo, preparing coffee over a fire, and explains that he is "looking for a girl," though the Hobo laughs, thinking he meant a romantic partner. When he shows him Hero Girl's ticket, he realizes its value and suggests to Hero Boy that he puts it in his slipper. He then explains that he rides on top of the train for free whenever he likes and claims he is the king of it and the North Pole. He also offers Hero Boy a cup of coffee, though the boy spits it out when the hobo reveals that he washes his socks in it. Afterwards, he questions him being the King of the North Pole, thinking Santa Claus would be more likely to hold that position. The Hobo asks why he wants to see Santa and Hero Boy explains that he wants to believe. The Hobo then hints that everything is just a dream and asks Hero Boy if he "believes in ghosts." When Hero Boy's replies "No," all Hobo says is "interesting." He mysteriously appears and vanishes in the snow, implying that Hobo may be a ghost.
The Hobo comes back and puts Hero Boy onto his shoulders to get ready to head to the locomotive, explaining that they must make it before they reach Flat Top Tunnel, which has only one inch between its roof and the locomotive's. However, when the train goes up a hill, they slide towards the back of the train. The Hobo manages to stop by grabbing a handle with one of his ski sticks, but Hero Boy falls off his shoulders and ends up hanging off the edge of the train. The Hobo uses his other ski stick to save him and puts him onto his skis in front of him. The two then, after the train goes down the hill, ski down the train, jumping from one car to the next. Hero Boy manages to jump into the tender of the locomotive just in time, but the Hobo mysteriously disappears.
Later, the train ends up on the Ice Lake and hits an iceberg, causing it to tilt and Hero Girl to nearly fall off. Hero Boy and the Conductor grab her and try to save her, but their strength proves to be too little. Luckily, the Hobo appears and helps them, but disappears before anyone else can see him.
While Hero Boy, Hero Girl and the Conductor go back to the passenger cars, the Conductor notes that on his first ride on the Polar Express, he was saved from falling off the train by someone, or something. On the way, they go through the abandoned toy car where the Hobo appears again, using a Scrooge marionette to scare Hero Boy.
He appears again to tap on the manual brake wheel on the speeding runaway observation car with his cup to show Hero Boy where the brakes are before disappearing again.
The Hobo makes one last appearance near the end of the film, waving goodbye to Hero Boy from the roof of the train after he gets dropped off at his house, then disappears one last time.
- The Hobo is one of many characters from the film to not be originally in the book.
- In the deleted scene, "It Takes Two," Smokey and Steamer explain in the form of a shadow puppet show to Hero Boy and Hero Girl that the Hobo rode on the roof of the train one Christmas Eve a long time ago and gets killed after it goes through Flat Top Tunnel, and then say that his ghost still rides the train every year. Had the scene not been cut, it would have confirmed the Hobo as a ghost.
- "Is there something I can do for you?"
- "Ain't we all?!"
- "I own this train. Oh, yeah. It's like I'm the king of the train. Yeah, the king of the Polar Express. In fact, I'm the king of the North Pole!"
- "Hey, would you like some joe? A nice hot refreshment perfect for a cold winter's night."
- "Seeing is believing. Am I right?"
- "One other thing. Do you believe in ghosts?"
- "There is but one inch of clearance between the roof of this rattler and the roof of Flat Top Tunnel. Savvy?"
- "There's only one trick to this kid. When I say jump... YOU JUMP!"
- "Take a break, kid!"